Privacy Policy

Introduction:

Brain Master Training Center respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the practices we follow regarding the collection, use, storage, and disclosure of your information when you use our training services and website.

Information We Collect:

We collect various types of information depending on your interaction with Brain Master:

Personal Information: Name, contact details (email, phone, address), emergency contact information, dietary requirements, disability information, ID verification documents, etc.
Course Information: Course registration, attendance data, grades, assessments, feedback, progress reports, certificates, etc.
Payment Information: Billing address, credit card details (processed by secure thirdparty platforms).
Website Usage: IP address, browser information, page visits, interactions with website features, etc. (collected anonymously unless you log in).

How We Use Your Information:

We use your information for various purposes, including:

Delivering Training: Administering courses, assessments, and providing certification upon completion.
Communication: Sending course updates, reminders, announcements, and marketing materials (with your consent).
Performance Analysis: Evaluating course effectiveness and improving curriculum design.
Website Improvement: Enhancing user experience and functionality
Compliance: Meeting legal and regulatory requirements.
Customer Support: Responding to inquiries and resolving issues.

Information Sharing:

We may share your information with third parties in limited circumstances, including:

Third-Party Service Providers: Partners who assist with training delivery, payment processing, website analytics, marketing, etc., bound by strict confidentiality agreements.
Accreditation Bodies: Sharing necessary data for course accreditation or certification purposes.
Legal Requirements: Disclosing data if required by law or to protect our rights and interests.
Consent: Sharing data with other parties upon your explicit consent.

Age Limitation:

access to and use of our training courses is strictly limited to individuals who are eighteen (18) years of age or older.

We do not knowingly collect, solicit, or maintain personal information from any individual under 18 years of age, nor do we knowingly allow such individuals to register for or complete our training courses.

If you are under 18 years of age:

You are prohibited from accessing or using our training courses.
You are prohibited from providing any personal information to us.
If you have already provided personal information to us, please contact us immediately at any of our communication Channels so we can delete your information.

If you are making a payment for a training course on behalf of someone under 18 years of age:

You must be the legal guardian of the individual under 18.
You must fully understand and agree to the terms and conditions of this Privacy Policy on behalf of the individual under 18.
You are responsible for ensuring that the individual under 18 understands and complies with the terms and conditions of this Privacy Policy

Data Retention:

We retain your information for the period necessary to fulfill the purposes outlined above, considering legal requirements, business needs, and your individual consent. We securely delete data when it is no longer required.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include regular security updates, encryption, and access control mechanisms.

Your Rights:

You have various rights regarding your personal information, including:

Right to access: Request a copy of your personal information we hold.
Right to rectification: Request correction of inaccurate or incomplete information.
Right to erasure: Request deletion of your personal information under certain circumstances.
Right to object: Opt out of processing your information for marketing or other specific purposes.
Right to restrict processing: Request limitations on how we use your information.
Right to data portability: Request a transfer of your personal information to another controller.

Transparency and Contact:

We strive to be transparent about our data practices and provide clear information in this Privacy Policy and other relevant materials. If you have any questions or concerns regarding your
privacy, please contact us at any our communication Channels.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Policy on our website.

This version was last updated on 2024.