the exchange of information and understanding between people from different cultural backgrounds.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

for individuals who have a basic understanding of English and can communicate in familiar situations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.