Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

for individuals who have a basic understanding of English and can communicate in familiar situations.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

learners at this level are able to understand and communicate in familiar and routine situations.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

the ability to manage both your own emotions and understand the emotions of people around you.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

the exchange of information and understanding between people from different cultural backgrounds.