Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

the ability to manage both your own emotions and understand the emotions of people around you.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

the exchange of information and understanding between people from different cultural backgrounds.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

learners at this level are able to understand and communicate in familiar and routine situations.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.