Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

the ability to manage both your own emotions and understand the emotions of people around you.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

learners at this level are able to understand and communicate in familiar and routine situations.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

for individuals who have a basic understanding of English and can communicate in familiar situations.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.