the ability to manage both your own emotions and understand the emotions of people around you.

the exchange of information and understanding between people from different cultural backgrounds.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

learners at this level are able to understand and communicate in familiar and routine situations.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

for individuals who have a basic understanding of English and can communicate in familiar situations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.