strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

learners at this level are able to understand and communicate in familiar and routine situations.

the exchange of information and understanding between people from different cultural backgrounds.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

the ability to manage both your own emotions and understand the emotions of people around you.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.