the ability to manage both your own emotions and understand the emotions of people around you.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

for individuals who have a basic understanding of English and can communicate in familiar situations.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

the exchange of information and understanding between people from different cultural backgrounds.