Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

for individuals who have a basic understanding of English and can communicate in familiar situations.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

learners at this level are able to understand and communicate in familiar and routine situations.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.