Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

the exchange of information and understanding between people from different cultural backgrounds.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

learners at this level are able to understand and communicate in familiar and routine situations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

the ability to manage both your own emotions and understand the emotions of people around you.