Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

the ability to manage both your own emotions and understand the emotions of people around you.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

for individuals who have a basic understanding of English and can communicate in familiar situations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

the exchange of information and understanding between people from different cultural backgrounds.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.