strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

the exchange of information and understanding between people from different cultural backgrounds.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

the ability to manage both your own emotions and understand the emotions of people around you.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

learners at this level are able to understand and communicate in familiar and routine situations.

for individuals who have a basic understanding of English and can communicate in familiar situations.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.