the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

the exchange of information and understanding between people from different cultural backgrounds.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

for individuals who have a basic understanding of English and can communicate in familiar situations.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

learners at this level are able to understand and communicate in familiar and routine situations.

the ability to manage both your own emotions and understand the emotions of people around you.