strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

the ability to manage both your own emotions and understand the emotions of people around you.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

for individuals who have a basic understanding of English and can communicate in familiar situations.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

learners at this level are able to understand and communicate in familiar and routine situations.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

the exchange of information and understanding between people from different cultural backgrounds.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.