Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

the ability to manage both your own emotions and understand the emotions of people around you.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

the exchange of information and understanding between people from different cultural backgrounds.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

for individuals who have a basic understanding of English and can communicate in familiar situations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

learners at this level are able to understand and communicate in familiar and routine situations.