the ability to manage both your own emotions and understand the emotions of people around you.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

for individuals who have a basic understanding of English and can communicate in familiar situations.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

learners at this level are able to understand and communicate in familiar and routine situations.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

the exchange of information and understanding between people from different cultural backgrounds.