the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

the exchange of information and understanding between people from different cultural backgrounds.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

the ability to manage both your own emotions and understand the emotions of people around you.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

learners at this level are able to understand and communicate in familiar and routine situations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.