strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

for individuals who have a basic understanding of English and can communicate in familiar situations.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

the exchange of information and understanding between people from different cultural backgrounds.

learners at this level are able to understand and communicate in familiar and routine situations.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

the ability to manage both your own emotions and understand the emotions of people around you.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.