the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

the ability to manage both your own emotions and understand the emotions of people around you.

the exchange of information and understanding between people from different cultural backgrounds.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

learners at this level are able to understand and communicate in familiar and routine situations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.