Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

the exchange of information and understanding between people from different cultural backgrounds.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

learners at this level are able to understand and communicate in familiar and routine situations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

the ability to manage both your own emotions and understand the emotions of people around you.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

for individuals who have a basic understanding of English and can communicate in familiar situations.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.