Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

learners at this level are able to understand and communicate in familiar and routine situations.

for individuals who have a basic understanding of English and can communicate in familiar situations.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

the ability to manage both your own emotions and understand the emotions of people around you.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.