the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

for individuals who have a basic understanding of English and can communicate in familiar situations.

learners at this level are able to understand and communicate in familiar and routine situations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

the ability to manage both your own emotions and understand the emotions of people around you.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

the exchange of information and understanding between people from different cultural backgrounds.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.