help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

the exchange of information and understanding between people from different cultural backgrounds.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

for individuals who have a basic understanding of English and can communicate in familiar situations.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

learners at this level are able to understand and communicate in familiar and routine situations.