strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

for individuals who have a basic understanding of English and can communicate in familiar situations.

learners at this level are able to understand and communicate in familiar and routine situations.

It is designed for individuals who have a basic understanding of English and can communicate in simple everyday situations.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles.

the ability to manage both your own emotions and understand the emotions of people around you.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

the exchange of information and understanding between people from different cultural backgrounds.