Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

learners at this level are able to understand and communicate in familiar and routine situations.

for individuals who have a basic understanding of English and can communicate in familiar situations.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

for non-native English speakers who want to demonstrate their ability to use English effectively in a wide range of professional and social contexts.

for learners who have a basic understanding of English and can communicate in everyday situations with some support.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

the use of specialized language and terminology in the medical field to communicate effectively with patients, colleagues, and other healthcare professionals.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

the exchange of information and understanding between people from different cultural backgrounds.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

designed to assess language skills at an advanced level, equivalent to the Common European Framework of Reference for Languages (CEF) level C1.

the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

facilitates tax controllers, accountants, auditors, and other tax professionals to realise the significance of managing Value-Added-Tax (VAT) operations and calculations.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.