the study of what is going right with people and how to use those insights and tools to help people not only cope, but thrive.

Transforming Patient Experience refers to the process of improving the overall experience of patients receiving healthcare services.

Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records.

focuses on promoting healthy lifestyle choices and behaviors to improve overall well-being.

the exchange of information and understanding between people from different cultural backgrounds.

indicating near-native fluency and mastery of the English language. It is equivalent to the Cambridge English Proficiency (CPE) qualification.

covers topics such as personal information, daily routines, and basic vocabulary related to everyday situations.

learners at this level are able to understand and communicate in familiar and routine situations.

introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities.

tests the ability to understand complex texts, express opinions and ideas fluently, and communicate effectively in English.

help develop a sense of trust between the patient and provider, which might make it easier for patients to adhere to a provider's recommendations.

for individuals who have a basic understanding of English and can communicate in familiar situations.

the ability to manage both your own emotions and understand the emotions of people around you.

strategies and measures implemented to minimize the risk of violence towards healthcare workers, patients, and visitors within healthcare settings.

This qualification is suitable for individuals who want to improve their English language skills for everyday communication, work, or further studies.

the ability to guide and influence individuals and organizations in the healthcare industry towards achieving a common goal of improving health outcomes.

It is designed for non-native English speakers who want to demonstrate their proficiency in English for academic or professional purposes.

for individuals who have a high level of English proficiency and can use the language effectively in a variety of complex and demanding situations.

studying this qualification will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents

for learners who have a basic understanding of English and can communicate in everyday situations with some support.